Privacy Policy

Last updated: 4 October 2026

1. Introduction

Tamworth DPF & Vehicle Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, and vehicle details when you book a service or contact us.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your bookings and communicate with you about your service appointments
  • Send you marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., email service providers, payment processors)
  • Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: dpfcleanstaffordshire@gmail.com
  • Phone: 07395 550126
  • Address: Tamworth, Staffordshire, United Kingdom